There are moments when you might find yourself puzzled as to why your campaign has sent out few or no connection requests. In this article, we will explore the most frequent reasons for this issue.

While not a common problem, a good first step is to verify whether the Send Connection request step is included in your campaign sequence.

The Social Platform may impose restrictions that limit your connection requests. If this happens, you will see a notification message in your Notifications panel.

Typically, this limitation is reset every Monday.

The Views of Profiles limit you have configured might be too low to allow the Send Connection request step to proceed.

Review your limits in the Account Settings. Keep in mind that this limitation applies only when the Connection Request Booster is disabled, as the profile view limit is not used when the booster is enabled.

For more details, refer to the article on Views of Profiles.

For example, if you set your operating hours to a narrow window, like from 13:00 to 14:00, the likelihood of all tasks being fully executed is very low.

Your search might not yield new profiles. You can verify the number of available profiles on the campaign page.

If you have a CVS search activated, it means all profiles from the list have already received connection requests. To continue sending requests, you need to add a new search for adding new profiles to the campaign.

With URL Search, the bot may have completed the task by reaching the last page of the search results. In this case, the search process is finished.

However, due to the Social Platform's dynamic search functionality, new profiles may appear even after the campaign ends. To add these potential profiles, it is necessary to rerun the search. This can be done in one of two ways:

2. Rerunning a specific search:

The search will start from the first page. If it returns any new profiles, those will be incorporated into the campaign.

Occasionally, the status of sent connection requests may change to withdrawn.

This can happen if you have activated the PENDING CONNECTIONS setting in your Account Settings, allowing automatic withdrawals.

Alternatively, you can manually withdraw requests by navigating to the profile’s Social Account, selecting My Network > Invitations > See all > Sent.

Once a connection request is sent, the prospect moves to the CONTACTED status, awaiting acceptance. If the request is withdrawn, you’ll receive a notification saying Connect with this profile was withdrawn.

To verify this, navigate to the New status in your campaign and hover over the text in the Campaign column.

You can resend a connection request to the same profile 3 weeks after the previous one was withdrawn, according to the Social Platform's policy.

You may choose to wait for 3 weeks, or alternatively, add a new search to your campaign, allowing connection requests to resume for newly added profiles.

If the Number of Connection Requests feature is enabled, ensure that the limit is not set to zero, which would prevent any requests from being sent.

To check this setting, go to your campaign, click the three-dot icon next to Campaign Settings, and verify or adjust the value to suit your requirements.

If the connection request number isn’t zero but falls below your account limit, the outreach will adhere to the number you specified in this feature.

For example, if you configure the maximum number of connection requests to 10 while your account limit stands at 40-45, the total number of connection requests sent per day will be capped at 10.

If the above suggestions do not resolve your issue, please reach out to our Customer Support team for further assistance.