Voicemail Drops is a Buzz feature that allows you to pre-record and store voice messages for seamless use in campaign creation. This article will walk you through the process of recording custom voice messages and incorporating them into your campaigns.
When creating a new campaign, select the Voicemail Drop option from the list of Dialer steps.
2. If this is your first time using Voicemail Drops, opt for Record or Upload. Be aware that uploaded files must meet specific criteria, as seen in the screenshot below. To capture a new voice message, click on Record. If you have pre-existing recordings, you can select one by clicking Choose from Saved.
3. To record a new message, make sure that your browser has microphone access enabled, then press Start recording.
4. To finish recording, press Stop recording.
5. Once you are finished, you can add a personal note to easily identify the message within your Inbox.
6. Finally, click Save Step to add the voice drop to your campaign. To review all recorded messages, navigate to the Settings tab > Voicemails.
This step is automated. As with other steps, you have the option to add text to your Voicemail Drop using placeholders, incorporate waiting time between steps, and enable manual step approval.
Please note that the current system does not support the deletion or renaming of recorded messages. For further assistance, feel free to reach out to our Customer Support team.