Buzz users can hold one of two roles within the system: Admin or Member. Each role comes with distinct permissions and responsibilities.
Admin:
Access to all credentials
Ability to add and remove members
Authority to revoke admin privileges from other admins
Control over members’ access to credentials
Capability to modify workspace settings (such as profile deduplication, email verification, etc.)
Access to the admin panel if the user is part of a master-space
Member:
Limited access to credentials he can interact with
Access to the admin panel if designated as a master-user
As an admin, you have oversight of all connected Social accounts within your Buzz plan. Your workspace can include a variable number of accounts, making it essential to monitor who has access to each one.
To review account access and user permissions, navigate to your home dashboard and click the arrow next to your name. This will open a dropdown menu; from there, select Workspace Settings.
Within Workspace Settings, go to Manage Member Access. Here, you can view all accounts linked to your Workspace and their corresponding access levels.
As an admin, you also have the capability to add new admins, remove admin privileges from others, delete other members' accounts, and view detailed user information. To access these options, click the three-dot button next to a member’s account.
By selecting the Manage option, you will find three tabs: User Info, Social Accounts, and Permissions. User Info displays basic details such as the member's name, email address, and their assigned role within the system.
In the Social Accounts tab, if the user has a Member role, you (as an Admin) can control which social accounts they can access. Simply check the accounts you want them to use and click Save. Keep in mind that Admins automatically have access to all connected social accounts.
Under the Permissions tab, you can assign the user's role within the system and define which tabs a Member can access. You can easily toggle these options to fit your preferences. To finalize any changes, click Save.
Admins have full access to all tabs by default.
Access can be granted or revoked for Member users by a workspace or White Label admin.
Knowing the roles and permissions in Buzz is key to managing your workspace effectively. Admins have full control over credentials and user access, while Members have restricted access based on their role. Proper management of these roles ensures a secure and efficient workflow.
Please do not hesitate to contact our Customer Support team if you encounter any issues.