To allow your customers to update or add new payment methods via the Billing tab, follow the steps below:
Enable the Customer Portal
Log in to your Stripe Dashboard
Navigate to: Settings → Billing → Customer Portal
3. Click Activate link to enable the portal
4. Configure the customer portal according to your preferences.
🎨 You can customize the branding of your portal (such as adding your logo and uploading brand assets) by visiting the Branding settings section on the preview screen.
Share a No-Code Portal Link
A no-code portal link is a link that you can share with your customers, allowing them to self-manage their payment details, invoices, and subscriptions.
To find the link:
While on the customer portal setup page, scroll up
Copy the pre-generated portal link and share it with customers
Allow Customers to Update Payment Methods
This is essential to enable customers to manage their payment methods on Buzz.
In the portal configuration:
Find the Payment methods section
Toggle ON “Allow customers to update their payment methods”
Ensure your supported payment types (e.g., cards, SEPA) are enabled
Complete Business Information
Options: Add your WL name, address, customer support email.
Tip: Include support email for user queries.
Add Privacy Policy & Terms Links
Especially important if your WL brand operates in regulated regions like the EU.
To add these:
Go to Public business information
Click Edit
Add URLs to your Privacy Policy and Terms of Service
To learn more about setting up your customer portal in Stripe, visit Stipe's Help Center.