Getting Started with Voicemail Drops and Your First Numbers

Voicemail Drops is a Buzz feature that allows you to pre-record, store, and send ringless voicemails for seamless use in campaigns and inbox. This article will walk you through the process of recording custom voice messages and incorporating them into your campaigns.

How to Purchase a Number for Voicemail Drops

Before you can begin sending Voicemail Drops, you’ll need to purchase a number. Start by going to the Resources tab, selecting Voicemail Drops from the top menu, and clicking Buy Number.

You’ll then be asked to configure a few details:

• The country, state, and area of the number(s) you'd like to purchase

• The quantity you’d like to purchase

After the system runs a search, it will show you numbers that match your criteria. Select the ones you want and set a forwarding number — this is where prospects will reach you if they call back after receiving your voicemail.

The forwarding number applies to the entire batch of numbers, though you can edit it for each number later if needed.

When everything looks right, click Proceed to Checkout, review your selections, and confirm by clicking Buy Numbers.

How to Edit Your Voicemail Number

After you have purchased your numbers, you can find them by going to Resources tab > Voicemail Drops > Numbers. Click on the three-dot button or anywhere on the row to edit or delete the number.

In the editing menu, you can assign a name to your numbers for easier identification in a list, as well as update the forwarding number for each one individually. You also have the option to delete a number altogether.

You can also rename a number directly from the main screen by clicking the pencil icon next to it.

Similarly, clicking the pencil icon beside the assigned forwarding number on the main screen will allow you to update it immediately.