AI Employee: Connecting and Configuring Calendly

Last updated: February 13, 2026

AI Employees rely on Calendly to book meetings. In this article, we’ll walk through integration, syncing behavior, common issues, and best practices.

 

Once you have reached the final set of the AI Employee setup, you can set up your Calendly Integration to book meetings with your prospects.

 

If you don't have Calendly connected yet, click Connect and follow the instructions on the screen:

When integrating Calendly with Buzz to use the AI Employee feature, it's important to understand how event types are synced. Buzz does not continuously refresh your Calendly event types in real time; some delay is normal.

If you don’t want or can't connect Calendly right away, you can click the Set Up Later button in the bottom-right corner of the screen. Your AI Employee will be saved as a draft and can be found in Workspace Settings > AI Employees, but you will still need to connect Calendly before using it.

Recommended Setup Flow

To ensure your Calendly event types are properly synced with Buzz, follow this order:

  1. Create your Calendly account

  2. Set up your desired event types in Calendly

  3. Connect your Calendly account to Buzz

By following this sequence, Buzz can quickly fetch and display your event types during the initial connection.

Common Issue to Avoid

Sometimes users connect Calendly to Buzz before creating any event types. When that happens:

  • Buzz connects successfully

  • No event types are available to fetch

  • Your AI Employee can't be saved without an event type

  • New event types created afterward won’t appear right away

In this case, Buzz will eventually pick them up, but it may take some time.

 

If you change the Calendly user or have just added new event types to your Calendly, you can click the Refresh button next to the event types to quickly update them:

Best Practice

To avoid delays, always set up your Calendly event types before connecting to Buzz. This ensures your event types sync correctly and are available when setting up AI Employee.

You can also check out this article to learn more about Calendly Intergation. 

Once You Have Connected Your Calendly

If you or any user on your workspace have Calendly connected, you can customize how your AI Employee should use it to chat with prospects and schedule meetings:

  • Under Users, choose the user sending invitations.

  • Under Event Type, select the meeting type. You can customize the meeting types in your Calendly account.

  • In Approval, choose the type of approval: 

 

With Manual Approval, you will have the option to approve messages, set delivery time, assign users, and prioritize tasks:

With Automatic, your AI Employee handles communication independently. 

 

  • Customize the number of follow-up messages by toggling the setting. 

Click Finish Update to save your settings.

 

You have successfully set up your AI Employee, and it’s now ready to be used in your campaigns.