How to Manage Pending Connections

Last updated: September 23, 2026

Buzz can streamline your sales activity and outreach by automating tasks like sending connection requests through the Social Platform.

Over time, pending connections will accumulate, but you can set limits to control how many are active at once. Follow these simple steps to access your pending connections limits:

1. Head to the Settings tab, which you can find on the left-hand menu from your home dashboard.

2. Click on Pending Connections.

3. To activate the feature, toggle on the Delete oldest pending invitations setting:

  • Number of Connections to Be Deleted Per Day: The number of connections the system can withdraw per day, configurable from 25 to 100. The system processes withdrawals from the last three pages of your connection list each day.

  • Maximum Pending Connections: A threshold that triggers withdrawals rather than a hard maximum limit. This setting is configurable from 500 to 10,000 connections, and your pending connections may temporarily exceed the threshold because withdrawals occur gradually over time.

Important Social Platform Policy Restriction for Withdrawn Connection Requests

Once a connection request is withdrawn, either manually or automatically, Social Platform policy prevents sending a new connection request to the same prospect for at least three weeks. However, the system will automatically attempt to resend the withdrawn connection request after two weeks.

Strategic implications:

  • Plan your pending connection limits carefully to avoid unnecessarily withdrawing requests to high-priority prospects.

  • Consider the three-week waiting period when setting your Maximum Pending Connections limit.

  • If you anticipate wanting to reconnect with certain prospects sooner, consider setting more conservative withdrawal limits.

  • Let this timing constraint inform your overall outreach strategy and prospect prioritization.

Consider the three-week restriction when setting your pending connection threshold. Aggressive withdrawal settings may reduce outreach effectiveness if prospects are still active in your campaigns, because you may not be able to reconnect with them until the restriction period passes or new leads are generated.

Note: The system withdraws the oldest pending connection requests from the last three pages of your Social Profile CR list each day. However, these pages may sometimes include recent requests (less than two weeks old). Since we only withdraw requests older than two weeks, your set withdrawal limits may not always be reached.

Additionally, the system processes withdrawals from the last three pages of the list per day to prevent potential restrictions on your account.

If you have any further questions or need assistance, don’t hesitate to reach out to our Customer Support team. We’re here to help!