What Sentiments are detected?

Buzz's AI Sentiment Detection tracks 8 core sentiments, to give you a well rounded view of your prospects and help you understand engagement level at a glance.

Prospect has shown a higher level of interest than a Neutral Response.

Example 1: "This sounds quite interesting! Can you provide more details on how this would benefit our operations?"
Example 2: "I’ve been looking for a solution like this. Could we schedule a call to discuss this further?"
Example 3: "Your product/service seems to align with our current needs. Can you send over some more information or a proposal?"

Prospect is not engaging with interest or disinterest. This is likely small talk or knee jerk reactions to your prospects.

Prospect is showing signs that they are not interested.

Example 1: "Thanks for the info, but we are not looking to make any changes at this time."
Example 2: "I don’t think this is a good fit for us, but thanks for reaching out."
Example 3: "We have already invested in a similar solution, so we won’t be needing your services."

This Prospect is telling you they are not interested or appear to be trying to shut down further conversation.

Example 1: "Unsubscribe."
Example 2: "No, thanks."
Example 3: "We have already invested in a similar solution, so we won’t be needing your services."

You've reached out to the wrong person and they have not give you new point of contact.

Example 1: "Unfortunately I am not the decision maker at XYZ Company for new products. I will keep in mind in the future."
Example 2: "I appreciate the messages but I'm not interested and I'm also not the person within my organization who makes decisions on products like yours. Thanks."
Example 3: "I am not the person that makes decisions on if we use platforms like this. That comes from our leadership at the top and trickles down. My apologies!"

You've reached out to someone who is giving you a new point of contact.

Example 1: "I believe you may have contacted the wrong person as I am not in charge of procurement. You might want to reach out to Jane Doe at jane.doe@example.com."
Example 2: "It seems like this email was intended for someone else, as I don’t handle vendor relationships. Please contact our purchasing department for assistance."
Example 3: "I’m not the right contact for this matter. I recommend reaching out to our HR department at hr@example.com for further assistance."

This person is currently Out Of Office.

Example 1: "Thank you for your email. I am currently out of the office with no access to email. I will return on MM/DD/YYYY and will respond to your message at that time."
Example 2: "I am currently away from the office and will not return until MM/DD/YYYY. For urgent matters, please contact [Alternate Contact]."
Example 3: "Thank you for reaching out. I am out of the office until MM/DD/YYYY. I will review your message upon my return."