Buzz Service Levels
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      3. Buzz Service Levels

      What is the Buzz Basic?

      Buzz Basic is entirely done by you.

      Buzz Basic is entirely done by you. While you do get access to the Buzz Help Centre and Live Support Chat, there is no ongoing strategy, copywriting or campaign management delivered by the Buzz team. That is why we continue to work tirelessly to improve our help center and keep announcements and email communication up to date.

       

      Buzz Basic: Your Benefits

      • Full Access to the platform with amazing monthly and annual pricing;

      • All the things that make Buzz the best sales engagement platform on the market;

      • Access to 24/7 Live Chat Support directly integrated into the tool;

      • This amazing Help Centre is full of powerful information and best practices.

         

       

      What's Missing?

      • Access to support and ongoing strategy from our expert Customer Success Team (Buzz Essential and Up);

      • Access to a dedicated Campaign Manager and professional team of copywriters (Buzz Pro and up);

      • Access to a team of dedicated Appointment Setters (Buzz Pro + Appt Setting).

       

      Buzz Tips for Best Success

      • Check out our announcements and make feature suggestions - our amazing clients make us better;

      • Follow Buzz on LinkedIn - we post exciting tips and white papers regularly with the aim of making you more successful;

      • Try out all our features - create multichannel campaigns and leverage reports to find what works;

      • Use and amend our email templates.